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Contact Us

There are a number of ways you can get in touch.

Call us:

For customer service and queries regarding your Ideal World account please call: 08717 123456* (Available 6am - 12 midnight)

If you are calling to track your order:                                              08717 123456
If you are calling to change your address or payment details:        08717 123456
If you are calling to check a refund or return:                                 08717 123456
If you have a query regarding the timing of your delivery:            08717 123456
If you are calling with a problem with the product you have ordered or wish to cancel your order: 0330 3321300
For all other calls please dial                                                           08717 123456


To place an order, call our automated line on: 09056 48 48 48**

Calls cost 10p per minute plus network extras.

Automated Ideal World OrderLine (**Calls cost 20p per minute plus network extras. For complaints about this 090 service call 0843 308 1980.)

Please note calls may be recorded for training purposes

Email Us:

Customer Services ([email protected])

We endeavour to respond to email enquiries within 24 hours of receipt.

Fax Us:

08431 681 681 - Company Fax

08431 681 681 - Ideal World Fax

08431 681 680 - Buying Department

Write To Us:

Ideal World

Ideal Home House

Newark Road



Company Information:

Ideal World,

Ideal Home House,

Newark Road,




Idealworld is a trading name of Ideal Shopping Direct Limited

Registered in England: No. 1534758
VAT No. GB 738164028

For further information please review our Terms and Conditions page.
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