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Customer Care

Our handy Customer Care page is filled with useful information and guidance, so if you have a question about shopping with idealworld.tv, you may be able to find the answer you're looking for here.

If you still require further help, please click here to contact us.

NEW – Help Centre

Introducing our new Help Centre Area, which allows you to track your order, chase an overdue delivery, request an update on refunds and replacements, and more. Simply fill in the appropriate query form and we promise to respond within 24 hours.
View the Help Centre area