Ordered items are usually dispatched within 3 to 5 days. Most deliveries require someone to be present to accept and sign for the delivery. This is to ensure the goods are delivered and received correctly. If you can't be there to sign for delivery and your order qualifies, you may be able to provide special delivery instructions during the checkout process for our drivers to leave the item(s) with a neighbour or in some other safe place. Otherwise, remember you can specify a different delivery address whilst ordering and have your order delivered to your workplace, or a friend’s/relative’s address etc.
Tracking your order is easy simply log in to ‘Your Account’ and click on ‘Order History’.
Ideal World UK P&P
Postage & Packaging costs are displayed on individual product pages and updates automatically within your basket as you continue shopping. Costs are based on the item amount before any applicable discount or deduction (e.g. Craft Club) has been subtracted. The following is a breakdown of Ideal World Postage & Packaging costs (UK only):
- Single item under £25.00 - P&P £4.99
- Single item £25.00 and over - P&P £5.99
Please note: delivery prices may vary on large and heavy items; please see individual product page for pricing.
- Single item under £25.00 - P&P £4.99
- Single item £25-£99.99 - P&P £5.99
- Single item £100 or over - P&P £8.99
Please note: there is a fixed delivery charge of £9.99 across the Moissanite Collection.
Fashion & Beauty Multi-line P&P
Save money with our multi-line P&P offer when you buy two or more items from across our fashion and beauty range.
Fashion & Beauty Multi-line P&P rates
- Single item - P&P £4.99
- Two items - P&P £5.98
- Three items or more - P&P £6.99
Get your favourite products at a locked-in price with our handy Auto-Delivery option. Ideal for products you use regularly, this system ensures you get the products you love when you need them and at the price you expect!
Simply select ‘Auto-Delivery’ where available and choose to have your product(s) delivered regularly to a schedule that suits you; items will then be delivered automatically for the same product and delivery price you initially paid.
Initial auto-delivery price may vary; please refer to product page at time of purchase. Delivery price will remain the same once auto-delivery is in effect.
For further information, please click here: http://autodelivery.idealworld.tv/delivery
Craft UK P&P
- Single item - P&P £2.99
- Three items or more - P&P is capped at £6.99
Craft Universe P&P
For Craft Universe products, which are shipped from our international partners, the following P&P charges will apply:
- Single item weighing less than 0.5kg - £4.99
- Single item weighing more than 0.5kg but less than 1kg - £5.99
- Single item weighing more than 1kg - £6.99
Craft Universe Multi-line P&P
Save money with our multi-line P&P offer when you buy two or more items from our Craft Universe range, including products which are shipped from our international partners.
Craft Universe Multi-Line P&P rates:
- Single item - use product P&P costs as above
- Two items - £9.98
- Three items or more - £12.99
We offer overseas delivery on a selection of craft items only. Please see our International Delivery page for more information: http://www.idealworld.tv/international-delivery
We regret that we cannot offer overseas delivery on Furniture, Chairs and Mattresses.
Live Plant Deliveries
Live plants are normally delivered within 10-14 working days. Please remember that these are live plants and weather conditions can effect growing times.
It's easy to return
Please see our Returns FAQs page (http://www.idealworld.tv/returns-faqs) for further details.
These P&P charges apply to the majority of purchases, but there may be exceptions, such as for heavier items or more expensive items where higher P&P charges apply. For Craft Universe postage costs and International Delivery, please see below. We regret that we cannot offer overseas delivery to the Highlands and Islands, Eire, Channel Islands and Northern Ireland on some items e.g. Furniture (this includes Chairs).