If you have a question about shopping online at idealworld.tv, you may be able to find an answer below. Here are some of our customer's most frequently asked questions.
If your question is not answered below or for general enquiries/feedback regarding Ideal World, please click here to Contact Us.
Ordered items are usually despatched within 3 to 5 working days.
Most deliveries require someone to be present to accept and sign the delivery. This is to ensure the goods are delivered and received correctly.
If you can't be there to sign for delivery and your order qualifies, you may be able to provide special delivery instructions during the checkout process for our drivers to leave the item(s) with a neighbour or in some other safe place.
Otherwise you can specify a different delivery address and have your order delivered to your workplace, friend's house etc.
Postage and Packaging
Our delivery charges and times vary for product types. Please see our UK Delivery page for full information.
Back to Top
We offer overseas delivery on items. Please see our International Delivery page for more information.
Back to Top