Customers can only purchase this service when they buy:
385054 Sleep Genie Memory Pocket 1000 Double Mattress
385059 Sleep Genie Memory Pocket 1000 Single Mattress
385063 Sleep Genie Memory Pocket 1000 King Size Mattress
To utilise this service when ordering a Mattress with one of these codes - Please add 385112 ‘Mattress collection service’ to your basket
The price for this service is £35.
This is a one off payment & cannot be put into a flexi basket the £35 will be added to the first Flexi Payment.
Customers ordering multiple mattresses who require a collection of an old mattress with each order- Each orders needs to be processed individually due to single purchase restriction on 385112 ‘Mattress collection service’
- This service is not available to purchase separately
- This service is not available with other mattresses
- This service only covers the collection of One old mattress & cannot be ordered in multiples
- Collection of old mattress must be purchased when buying the mattress & cannot be requested at point of delivery
When the Courier delivers the New Mattress order- if customer has purchased 385112 the Driver will know to collect the old mattress as this information will appear on the drivers delivery mandate.
The mattress recycling service is fast, convenient and environmentally friendly; the courier picks up the old mattress direct from the customers home, when they deliver the new one and take it to a recycling facility.
Please note that we reserve the right to refuse to collect any items we believe constitutes a Health & Safety risk to our employees or anyone working on our behalf.
Your order will be dispatched within 3-5 working days. Most deliveries require someone to accept and sign for the delivery to ensure the goods are received correctly. To help you we can arrange for delivery to be made elsewhere. Click here for more information.
We hope you like your purchase, however, if you are not entirely satisfied with any item,
it can be sent back to us for a refund, provided it is returned within 14 days after delivery has been made (unless otherwise specified). Please click here for more information.