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SilverSurfers.com Frankfurt Holiday Prize Draw
Terms & Conditions
(ends Sunday 27th September 2015)

1. Your relationship with Ideal Shopping Direct Limited (“Ideal”)

  • These terms of use set out the legally binding contract between Ideal and you in relation to the SilverSurfers in Association with Germany Tourist Board Competition (“the Prize Draw”).
  • You will be deemed to accept these terms if you enter the Prize Draw.
  • Ideal may make changes to these terms from time to time. The most up to date version will be available from Ideal on its website www.idealworld.tv. You should check the terms regularly and if you enter the Prize Draw after the date of any change it will be on the new terms.
  • Ideal shall use and take care of any personal information you provide to Ideal as described in Ideal’s privacy policy, and in accordance with current UK Data Protection legislation, and will not disclose this personal information to a third party without your consent. By entering the Prize Draw, you agree to the collection, retention, usage and distribution of your personal information in order to process and contact you about your Prize Draw entry.

2. Prize Draw rules

  • The Prize Draw is organised by Ideal Shopping Direct Limited of Ideal Home House, Newark Road, Peterborough, PE1 5WG and the prize is courtesy of silversurfers.com and the National German Tourist Office..
  • Ideal reserves the right from time to time and at any time to cancel, discontinue, temporarily or permanently, or amend the Prize Draw or these rules with or without prior notice (including, without limitation, in the case of anticipated, suspected or actual fraud).
  • In the event of any dispute regarding the rules, notice, conduct or result of the Prize Draw, the decision of Ideal Shopping Direct Limited shall be final and binding and no other correspondence or discussion shall be entered into.
  • Every customer that enters their email address will be entered into the prize draw. Entries on behalf of another person will not be accepted and joint submissions are not allowed.
  • The winner will be chosen at random after 00:01 Monday 28th September 2015. All eligible entries received by this time will automatically be included.
  • To enter the Prize Draw you must be a UK resident and aged 50 years or over at the time of entry. The prize winner will have to be born before the 27th September 1965. Employees of Ideal Shopping Direct Limited or its group companies, any company involved in the Prize Draw, or any advertising agency or web company connected with Ideal, are not eligible to enter. Proof of identity and age may be required and Ideal reserves the right to verify the eligibility of all entrants.
  • The prize is return economy class flights from the UK airport to Frankfurt/Main with 6 nights’ b and b accommodation in a 3 or 4 Star Rating Hotel. Accommodation is based on two adults sharing a twin or double room. The prize will also include two rail ticket for day excursions; to Rüdesheim, Heidelberg and Limburg. UK departure airports include London Gatwick, London Heathrow, Manchester, Glasgow, Birmingham, Newcastle and Belfast and are subject to availability. Once the air tickets are booked, no name or date changes are possible. The prize has to be taken before the 11th December 2015. The value of the holiday cannot be exchanged for a cash-prize. The prize is open to UK & Ireland residents but all travellers must be in possession of a valid British passport or current and valid visa for entering the Federal Republic of Germany It is the responsibility of the prize winner to ensure they have a valid passport and travel insurance and obtain any necessary vaccinations and visa for their trip. Prize excludes: Any departure/arrival taxes which are to be paid by the winner, ground transfers to and from the UK airport are not included, excursions (with the exception of the excursions included; to Rüdesheim, Heidelberg and Limburg, attractions, treatments and car hire, travel insurance, spending money and any other personal expenses, visas and vaccinations. The tour operator’s booking conditions apply which will be confirmed at the time of booking.
  • The prize winner will be notified personally by telephone on or after Monday 28th September 2015. The winner’s name may also be published on Ideal World and Silversurfers social media. If a winner does not respond to Ideal within 7 days of being notified by Ideal, then the winner's prize will be forfeited and Ideal shall be entitled to select another winner in accordance with the process described above (and that winner will have to respond to notification of their win within 7 days or else they will also forfeit their prize).  If a winner rejects their prize or the entry is invalid or in breach of these rules, the winner's prize will be forfeited and Ideal shall be entitled to select another winner.
  • The prize is subject to availability, non-transferable, non-exchangeable and there is no cash alternative. Ideal reserves the right to substitute a prize of equal or greater value at any time. Ideal accepts no responsibility for any costs associated with the prize and not specifically included in the prize.
  • Ideal accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the Prize Draw or accepting the prize. Ideal further disclaims liability for any injury or damage to your or any other person’s computer relating to or resulting from participation in or downloading any materials in connection with the Prize Draw. Ideal accepts no responsibility for entries that are lost, delayed, damaged, misdirected or incomplete or cannot be delivered or entered for any technical or other reason. Proof of delivery of the entry is not proof of receipt by Ideal.
  • The winner(s) may be required to take part in promotional activity related to the Prize Draw including being featured in Silversurfers social media/ Germany Tourist Board social media and the winner shall participate in such activity on Ideal’s reasonable request. The winner consents to the use by Ideal and its related companies, both before and after the closing date of the Prize Draw for an unlimited time, of the winner's voice, image, photograph and name and address for publicity purposes (in any medium, including still photographs and audio visual recordings, and on the internet, including any websites hosted by Ideal and its related companies and on any social media account controlled by Ideal, including but not limited to Facebook and Twitter accounts ) and in advertising, marketing or promotional material without additional compensation or prior notice and, in entering the Prize Draw, all entrants consent to the same.
  • By entering the Prize Draw you agree for Ideal Shopping Direct Limited and its selected partners to contact you with future product offers that Ideal believes may interest you. If you would prefer not to receive these offers you will be given the opportunity to unsubscribe on every email that Ideal sends to you or please write to Customer Service Department, Ideal Shopping Direct Limited, Ideal Home House, Newark Road, Peterborough, PE1 5WG.
  • By entering the Prize Draw you agree for Silversurfers and its selected partners to contact you with future product offers that Silversurfers believes may interest you. If you would prefer not to receive these offers you will be given the opportunity to unsubscribe on every email that Silversurfers sends to you or please write to Silversurfers Limited Albury Mill, Mill Lane, Chilworth, Guildford, Surrey GU4 8RU.

3. General legal terms

  • These terms, together with Ideal’s website terms of use and privacy policy, constitute the whole legal agreement between you and Ideal in relation to your entry to the Prize Draw.
  • Nothing in these terms excludes or limits Ideal’s liability for losses which may not be excluded or limited by applicable law. Subject to this, Ideal shall not be liable to you for any loss or damage which may be suffered by you in relation to your entry to the Prize Draw, including indirect or consequential losses such as loss of profit , loss of goodwill or business reputation, or loss of data suffered by you.
  • Ideal shall not be liable for any failure to comply with its obligations where the failure is caused by something outside its reasonable control. Such circumstances shall include, but not be limited to, weather conditions, fire, flood, hurricane, strike, industrial dispute, war, hostilities, political unrest, riots, civil commotion, inevitable accidents, supervening legislation or any other circumstances amounting to force majeure.
  • You acknowledge and agree that each member of the group of companies of which Ideal is a part may directly enforce, and rely upon, any provision of these terms. Other than this, no other person or company may benefit from these terms.
  • These terms, shall be governed by English law. Ideal and you agree to submit to the exclusive jurisdiction of the courts of England to resolve any legal matter arising from these terms.

August 2015