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Contact Us

Why not have a look at some of our customer‘s most frequently asked questions. If you cannot find the answer to your question, don‘t hesitate to contact us.

Email

Customer Services - [email protected]

Vacancies - [email protected]

Write to us

Ideal World
Ideal Home House,
Newark Road,
Peterborough,
Cambridgeshire
PE1 5WG

Ideal World is a trading name of Ideal Shopping Direct Limited
Registered in England: No. 1534758 VAT No. GB 738164028

Telephone

Customer Service

Open 8am-8pm, Monday to Sunday

  • If you are calling to track your order please call 08717 123456 *
  • If you are calling to change your address or payment details please call 08717 123456 *
  • If you are calling to check a refund or returns please call 08717 123456 *
  • If you have a query regarding the timing of your delivery please call 08717 123456 *
  • If you have a problem with your product or wish to cancel your order please call 0330 3321300
  • For all other queries please call 08717 123456 *
When dealing with a query, we will be able to help you quicker if you have your account number ready.
* Calls will cost 13p per minute plus your phone company‘s access charge.

Orderline

Open 7am-12.30am, 7 days a week

  • To order products via the telephone please call 09056 48 48 48 **
  • For complaints about this 090 service call 0330 3321300
Please have your account and product number ready so we can place your order quicker.
** Calls will cost 20p per minute plus your phone company‘s access charge.