Your privacy is important to us

To ensure that you have the best experience and to help us develop our services we automatically track your session. If you would like to know more about our privacy policy and how we handle your data, click here.

By continuing to browse you are accepting this.

Decline and Leave

Extended Christmas Money Back Guarantee
2 October 2019

  • Offer starts with purchases made from 19:00 Wednesday 2nd October 2019 and ends with purchases made up to 23:59 Sunday 22nd December 2019
  • Extended Money Back Guarantee period applies to items purchased as gifts, excluding all seasonal goods (for example Christmas trees, lighting, food and drink, decorations, soft furnishings etc), furniture, mattresses and heating. Also excluded are; selected watches (Swan & Edgar, Heritor) selected Ebikes (BASIS), selected Electronics (TV’s, Iphones & Laptops), Live Plants. Products covered within the standard returns exception of our returns policy are also excluded from this offer.
  • Your rights as a consumer are not impacted by this offer.
  • Any refunded returns received outside of your right to cancel period will not include outbound postage costs. For further information on your right to cancel please refer to our standard returns policy.
  • To take advantage of this offer, returns must be received at Ideal World by 17:00 on Thursday 23rd January 2020. We recommend sending items by express/next day delivery if sending after Monday 20th January 2020.
  • Proof of posting is not accepted as proof of delivery.
  • Returns will only be accepted and processed if returned in original packaging and in a saleable state. We reserve the right to reduce your refund to reflect any reduction in the value of the goods if the item has been handled in a way in which would not be permitted in a shop.
  • Returns received after Thursday 23rd January 2020 and items purchased before 19:00 Wednesday 2nd October 2019 will be dealt with under our standard returns and refunds terms and conditions.