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Returns Policy

We understand there may be a time you wish to return an order – that’s why we’ve made it easy to return for a refund or exchange. We are pleased to be working with Asda to offer free returns with their amazing ‘toyou’ service. We also have drop off and home pickup options with EVRi making it easier and more convenient to return items than ever before.

Please keep your Despatch Note or note the order number as you might need it as proof of purchase in the event of any after-sales queries.

There are some products that are excluded from our Returns Policy. These are listed in the ‘Returns Exception’ section.

Any refunds processed will be made back to the original payment method within 14 days of receipt of the product back to us, where all applicable requirements are met.

Your statutory rights are not affected.