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Returns Options

Customers are responsible for paying return postage (unless otherwise stated).

All returns should include a Returns Slip which can be found on your Despatch Note. The Returns Slip allows us to link your return to order, without this processing of your return may be delayed or not possible. The Despatch Note will also give you the required information on how to complete the slip.

Once you have completed the required sections of the Returns Slip simply tear off and place it in the parcel. Pack the parcel securely and attach the Returns Address Label to the front of the parcel and then follow the requirements for one of our returns options.