If you have a question about shopping online at idealworld.tv, you may be able to find an answer below. Here are some of our customers‘ most frequently asked questions.
If your question is not answered below or for general enquiries/feedback regarding Ideal World, please click here to contact us.
Once you have received your order, you will shortly after receive an email requesting that you leave a review. Click on the link to review your products.
When writing your review, please consider the following guidelines:
We reserve the right not to post your review if it contains any of the following types of content or violates other guidelines:
In addition, if you wish to share feedback with us about product selection, pricing, ordering, delivery or other customer service issues, please do not submit this feedback through a product review. Instead, contact us directly.
Enjoy writing your review!
By submitting any content to Ideal World, you represent and warrant that:
You further agree and warrant that you shall not submit any content:
You agree to indemnify and hold Ideal World (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.
For any content that you submit, you grant Ideal World a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.
By submitting your email address in connection with your rating and review, you agree that Ideal World and its third party service providers may use your email address to contact you about the status of your review and other administrative purposes.
Subject to approval it can take up to 48 hours for your review to show online.
No, not if your review has been approved - if you would like to leave another review you can use the original link, or you can contact customer services to remove your unwanted review. If you review has been rejected, you will be notified by email and you will be able to amend the review and resubmit.